Privacy Policy
At TicketSpan, we are committed to protecting your privacy. This
Privacy Policy outlines how we collect, use, disclose, and safeguard
your information when you visit our website [ticketspan.com], including
any other media form, media channel, mobile website, or mobile
application related or connected thereto.
Information We Collect
We may collect information about you in a variety of ways, including:
Personal Data: Personally identifiable information, such as your
name, billing address, email address, and telephone number that you
voluntarily give to us when you register with the site or when you
choose to participate in various activities related to the site, such as
purchasing tickets.
Derivative Data: Information our servers automatically collect when
you access the site, such as your IP address, browser type, operating
system, access times, and the pages you have viewed directly before and
after accessing the site.
Payment Information: We do not store your payment method information,
such as credit card numbers or bank account details. All payment
transactions are processed through our external payment partners, and we
do not have access to your financial information.
Use of Your Information
Having accurate information about you permits us to provide you with a
smooth, efficient, and customized experience. Specifically, we may use
information collected about you via the site to:
- Create and manage your account.
- Process your transactions and send you related information, including purchase confirmations and invoices.
- Communicate with you about your account or transactions, and send you updates about your order.
- Respond to customer service requests and support needs.
- Send you promotional communications.
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights: If we believe the release of information
about you is necessary to respond to legal process, to investigate or
remedy potential violations of our policies, or to protect the rights,
property, and safety of others, we may share your information as
permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers: We may share your information with
third parties for services that assist us in providing our services to
you, including payment processing, data analysis, email delivery,
hosting services, customer service, and marketing assistance.
Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking
technologies on the site to help customize the site and improve your
experience. When you access the site, your personal information is not
collected through the use of tracking technology.
Third-Party Websites
The site may contain links to third-party websites and applications
of interest, including advertisements and external services that are not
affiliated with us. Once you leave the site, we cannot control the
activities of these third-party websites and are not responsible for
their content or privacy policies.
Security of Your Information
We use administrative, technical, and physical security measures to
help protect your personal information. While we have taken reasonable
steps to secure the personal information you provide to us, please be
aware that no method of transmission over the Internet or method of
electronic storage is 100% secure, and we cannot guarantee its absolute
security.
Policy for Children
We do not knowingly solicit information from or market to children
under the age of 13. If we learn that we have collected personal
information from a child under age 13 without verification of parental
consent, we will delete that information as quickly as possible.